Privacy Policy

Effective Date: October 4, 2025

1. Introduction

At Klouted.com (the "Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] (the "Site"), purchase our apparel products, or interact with our services. By using the Site, you consent to the practices described in this Privacy Policy.

We operate in compliance with applicable United States privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), and other state-specific privacy regulations (collectively, "US Privacy Laws"). This Policy provides protections and rights as required under these laws for residents of applicable states.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you provide directly to us, including:

• Name and email address
• Billing and shipping address
• Phone number (if provided)
• Payment information (processed securely by third-party providers; we do not store credit card details)
• Any other information you choose to provide (e.g., survey responses)

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Referring website
• Pages viewed and time spent on pages
• Click-through rates
• Location data (country/region level)

2.3 Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to enhance user experience, analyze Site performance, and deliver personalized advertising. These include:

• ClickMagick: First-party tracking for link analytics, monitoring clicks, conversions, and user journeys.
• Google Analytics: To analyze website traffic and usage patterns. See Google's Privacy Policy at policies.google.com/privacy.
• Google Ads: For remarketing and ad performance tracking.
• Meta Pixel (Facebook Pixel): For advertising, custom audiences, lookalike audiences, and conversion tracking. See Meta's Data Policy at www.facebook.com/policy.php.
• X Conversion Tracking: To measure ad effectiveness and remarket to users. See X's Privacy Policy at twitter.com/en/privacy.

3. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill apparel orders, including shipping and payment processing
• Provide customer support and respond to inquiries
• Send transactional emails (e.g., order confirmations, receipts)
• Send marketing communications (with your consent where required)
• Improve our Site, products, and services through analytics
• Conduct targeted advertising and remarketing
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share your information with third-party service providers who perform services on our behalf, including:

• Payment processors: To process payments securely (Stripe, PayPal, Apple)
• Shipping partners: To deliver apparel products (USPS, FedEx, DHL)
• Email service providers: To send transactional and marketing emails (Kit )
• Analytics providers: Google Analytics and ClickMagick for website analytics
• Advertising partners: Google Ads, Meta, and X for targeted advertising
• Customer support tools: To provide customer service

4.2 Advertising Partners

We share data with advertising partners for personalized advertising, including:

• Google Ads: Uses cookies to serve ads based on your prior visits.
• Meta (Facebook): Uses hashed email addresses for custom audiences, lookalike audiences, and conversion tracking.
• X: For conversion tracking and remarketing.
• ClickMagick: For first-party tracking of clicks and conversions.

4.3 Legal Requirements and Business Transfers

We may disclose your information if required by law, in response to valid requests by public authorities, or to protect our rights. We may also share information in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer period is required by law. For example:

• Transaction records: 7 years for tax purposes
• Marketing data: Until you unsubscribe or request deletion
• Analytics data: 26 months for Google Analytics; similar periods for other trackers

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through trusted third parties
• Regular security assessments
• Limited access to personal information on a need-to-know basis

However, no system is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, such as the United States, where our servers are located. These countries may have different data protection laws. We ensure appropriate safeguards, such as standard contractual clauses, are in place for such transfers.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Your Privacy Rights Under US State Laws

Depending on your state of residence, you may have specific rights under US Privacy Laws, including:

• Right to Know/Access: Request details about the personal information we collect, use, disclose, or sell/share.
• Right to Delete: Request deletion of your personal information, subject to exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: Opt out of the sale or sharing of your personal information for targeted advertising.
• Right to Limit Use of Sensitive Data: Limit the use of sensitive personal information (we do not collect sensitive data by default).
• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

How to Opt Out:

• Click the "Do Not Sell or Share My Personal Information" link in the Site footer.
• Adjust settings in our cookie consent banner.
• Email junk [AT] klouted.com.
• Use third-party opt-out tools: Google (adssettings.google.com), Meta (www.facebook.com/ads/preferences), X (twitter.com/settings/ads), or contact us for ClickMagick.
• Enable Global Privacy Control (GPC) signals in your browser, which we honor where required.

Verification: We may verify your identity for requests via email. Response times vary by state (e.g., 45 days for CCPA/CPRA).

California Residents: Under CCPA/CPRA, we have disclosed personal information to third parties for business purposes in the past 12 months (e.g., to service providers and tracking partners). We do not sell personal information for monetary compensation, but sharing with Google, Meta, X, and ClickMagick may qualify as "sharing" for targeted advertising.

10. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the revised Policy.

11. Contact Information